Last updated January 19, 2025
1. Introduction
a. These Terms and Conditions (“Terms”) govern the use of and the purchase of courses and services provided through this website https://camvision.education/, operated by CamVision Education (“Programme Provider”, “we”, “us”, or “our”), a business established in England and Wales with its principal office at 411 Oxford Street, Office 1.01, London, England, W1C 2PE. Our services comprise online educational courses and consultancy services provided to Students worldwide, including, but not limited to, those aged 12 and above from China, Taiwan, the UK, and other jurisdictions.
b. By accessing and using our website or purchasing our courses and services (collectively the “Programme”), you (the “Student” or the “Authorised Representative” (as defined herein)) agree to be bound by these Terms and our associated policies (including but not limited to our Privacy Policy and Refunds Policy). If you do not agree to these Terms, please do not use this website or our services.
2. Eligibility and Users Under 18
a. To be eligible for participation in the Programme, each Student must be at least twelve (12) years of age at the start date of the Programme.
b. Because Students under the age of eighteen (18) lack full legal capacity to enter into this Agreement in their own right, this Agreement shall be entered into on the Student’s behalf by a parent or legal guardian (the “Authorised Representative”). By entering into this Agreement, the Authorised Representative represents and warrants that:
i. They are the Student’s parent or have parental responsibility or legal authority to act on behalf of the Student in accordance with the Children Act 1989 and any other applicable UK legislation;
ii. They have full legal capacity and authority to bind themselves and the Student to the terms and conditions of this Agreement; and
iii. They have determined that the Programme is suitable and in the best interests of the Student, and that entering into this Agreement will provide a benefit to the Student’s education or welfare.
c. The Authorised Representative confirms that the Student’s participation in the Programme and the execution of this Agreement do not breach any applicable UK laws or regulations. Furthermore, the parties acknowledge that the Student’s welfare and safety are paramount and that the Programme Provider shall comply with all applicable statutory safeguarding obligations, including but not limited to relevant guidance issued by the Department for Education and statutory requirements under the Children Act 1989, the Children Act 2004, and any other applicable child protection legislation.
d. The Authorised Representative shall ensure that the Student’s participation does not contravene any order, restriction, or specific requirement imposed by a court or public authority with lawful jurisdiction, including but not limited to those relating to the Student’s education, guardianship, or welfare.
e. The Authorised Representative shall promptly notify the Programme Provider in writing if the Student no longer meets the eligibility criteria set forth in this Clause 2, or if there is any material change in the Student’s legal or guardianship status that may affect the validity or enforceability of this Agreement. The Parties shall then consult in good faith to determine the appropriate course of action.
f. If at any time it is found that the eligibility requirements of this Clause 2 have not been met or have ceased to be met, and the breach is not remedied within a reasonable period specified by the Programme Provider (acting reasonably and in the best interests of the Student), the Programme Provider may terminate this Agreement with immediate effect by giving written notice to the Authorised Representative.
3. Services Provided
a. We provide online educational courses, consultancy, and related services. Courses are generally delivered online via Microsoft Teams, Zoom, ClassIn or occasionally Voov Meeting for Students in China if the primary platforms are not suitable. Consultancy services for Students in China are predominantly delivered via WeChat, and for Students in Taiwan via WhatsApp.
b. While we deliver our services primarily online, we may occasionally organise in-person summer and winter camps in collaboration with partner institutions (including UK schools and universities). Additional terms may apply to such camps and will be made available to you before enrolment.
c. The quality and availability of our online services may depend on factors beyond our control, such as internet connectivity, device compatibility, and platform availability. We will use reasonable endeavours to ensure a stable and secure experience, but we do not guarantee uninterrupted or error-free access.
4. Contract Formation
a. By placing an order through our website or by other approved means, you make an offer to purchase our courses or services. We will acknowledge receipt of your order by email. The contract between us is formed only once we confirm acceptance of your order and payment is successfully processed.
b. All prices, course descriptions, and terms are subject to change without notice. Any changes, however, will not affect orders already accepted by us.
5. User Accounts and Security
a. In order to access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated.
b. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account. You agree to notify us immediately if you suspect any unauthorised use of your account or any other breach of security.
c. We reserve the right to suspend or terminate any user account if we reasonably believe that it has been misused, compromised, or used in breach of these Terms.
6. Distance Selling and Consumer Rights
a. As required by the Consumer Protection (Distance Selling) Regulations 2000 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, we will provide all legally required pre-contractual information before you confirm your order.
b. You have certain statutory rights to cancel and receive a refund within the “cooling-off” period (typically 14 days from the date of contract formation), except where you have expressly requested immediate commencement of digital or online services and acknowledged that your cancellation rights are lost once delivery of the course or service begins.
c. Our detailed refunds and cancellation provisions are contained in our separate Refunds Policy, which shall form part of these Terms by reference. The Refunds Policy sets out the circumstances under which you may be entitled to a refund, the procedures for obtaining a refund, and any exceptions, particularly for digital content that has already commenced.
7. Payment and Fees
a. The fees for our courses and services are displayed on our website in GBP or in other relevant currencies where indicated. Payment must be made using the payment methods provided at checkout.
b. We may use third-party payment processors to facilitate secure online payments. By making a payment, you agree to comply with the terms and conditions of our payment provider(s).
c. We reserve the right to cancel your enrolment if payment is not received in full or if there is any issue processing your payment.
8. Unfair Contract Terms and Reasonableness
a. Our intention is to provide fair and transparent terms. All terms and conditions herein are subject to the Unfair Contract Terms Act 1977 and, to the maximum extent permitted by law, shall be interpreted in a manner consistent with that Act.
b. If any term is found to be unfair, it shall not affect the validity or enforceability of the remaining terms.
9. Acceptable Use Policy
a. This Acceptable Use Policy (“AUP”) governs all conduct by Students and their Authorised Representatives (together, “Users”) in connection with the Programme’s online platforms, websites, virtual learning environments, forums, messaging services, or any other digital media or communications channel provided by or on behalf of the Programme Provider (“Online Platform”). By participating in the Programme, Users agree to comply with this AUP, all applicable UK laws, and any further guidance issued by the Programme Provider.
b. Users shall use the Online Platform in a responsible, respectful, and lawful manner, having particular regard to the age and welfare of all Students. In particular, Users must:
i. Respect Others: Refrain from any form of bullying, harassment, intimidation, hate speech, or discrimination on the basis of race, sex, gender, sexual orientation, religion, disability, or any other characteristic protected by the Equality Act 2010.
ii. Content Suitability: Not upload, share, or otherwise distribute any content that is unlawful, obscene, offensive, or otherwise unsuitable for minors, including but not limited to content promoting self-harm, violence, extremism, sexual content inappropriate for minors, or any activities that could harm the health, safety, or well-being of Students.
iii. Accuracy and Integrity: Not knowingly disseminate false, misleading, or malicious information, including defamatory statements or unlawful threats.
iv. Protection of Personal Data: Not share personal data of Students or other Users without their consent, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Users must also respect the privacy of others and comply with the Programme Provider’s privacy policies and the Age-Appropriate Design Code issued by the Information Commissioner’s Office (ICO).
v. No Unauthorised Use: Not engage in any hacking, unauthorised access, or misuse of the Online Platform’s systems, software, or data. Users shall not introduce viruses, malware, or other harmful code, nor disrupt the normal operation of the Online Platform.
c. All Users acknowledge that the welfare and safety of Students is paramount. Users shall abide by the Children Act 1989, the Children Act 2004, and any statutory guidance on safeguarding and child protection, including the Department for Education’s “Keeping Children Safe in Education.” Any concerns relating to the safety or well-being of a Student must be reported promptly to the Programme Provider’s designated safeguarding lead.
d. Users shall comply with all applicable UK laws and regulatory standards related to online safety, including any obligations arising under the Online Safety Bill (upon its enactment) and guidance or codes of practice issued by Ofcom or other competent authorities. The Programme Provider will implement moderation and age-appropriate controls to help ensure compliance and promote a safe environment for Students.
e. If a User becomes aware of conduct or content that may violate this AUP, they shall report it promptly using the reporting tools provided by the Programme Provider. The Programme Provider shall investigate reports fairly, take appropriate remedial action (which may include restricting or terminating access), and, where required by law or appropriate under safeguarding protocols, report unlawful or harmful activity to external authorities such as the police or local safeguarding partners.
f. Failure to comply with this AUP may result in disciplinary action, including but not limited to warnings, restricted access to the Online Platform, removal from the Programme, or other appropriate measures as determined by the Programme Provider. Such actions shall be proportionate, mindful of the Student’s welfare, and taken in accordance with any relevant statutory and regulatory requirements.
10. Intellectual Property Rights
a. For the purposes of this Clause 10:
i. “Intellectual Property Rights” means all intellectual property rights including:
1. copyright, related rights and moral rights;
2. trade marks, service marks, trade names and business names (whether registered or unregistered) and the goodwill associated therewith;
3. design rights (registered and unregistered), patents, database rights, rights in know-how, trade secrets, confidential information, and all other rights of a similar character whether registered or unregistered; and
4. any applications for, and rights to apply for, any of the foregoing.
ii. “Programme Materials” means any materials, resources, documents, videos, recorded lessons, presentations, software, or other content (whether in written, audio, video, electronic, or any other form) provided or made available by or on behalf of the Programme Provider in connection with the Programme.
iii. “Student Materials” means any original works, submissions, assignments, projects, creative outputs, or other content produced by the Student during or arising out of their participation in the Programme.
b. Unless otherwise expressly agreed in writing, all Intellectual Property Rights in and to the Programme Materials (including any updates, modifications, or derivatives thereof) belong to and shall remain vested in the Programme Provider or its licensors. Subject to the Student’s and Authorised Representative’s compliance with the terms of this Agreement, the Programme Provider grants the Authorised Representative (on behalf of the Student) a limited, non-exclusive, revocable, non-transferable licence to access and use the Programme Materials solely for the Student’s personal, non-commercial, educational purposes during the term of this Agreement. Save as permitted by law, no part of the Programme Materials may be reproduced, copied, distributed, modified, or adapted without the prior written consent of the Programme Provider. Any use of trade marks, trade names, or branding belonging to the Programme Provider must comply with applicable trade mark law and not infringe the rights of the Programme Provider or cause confusion among the public.
c. Subject to any pre-existing Intellectual Property Rights of third parties, and unless otherwise agreed, the Student (through their Authorised Representative) retains ownership of the Intellectual Property Rights in any Student Materials to the extent such rights vest in the Student under UK law. By submitting any Student Materials, the Authorised Representative warrants that such Student Materials are the Student’s original work and do not infringe any third-party rights or violate any applicable law. The Authorised Representative also warrants that, to the best of their knowledge, the Student Materials do not contain any material that is defamatory, obscene, or otherwise unlawful. In consideration of participation in the Programme and for the educational benefit provided, the Authorised Representative grants to the Programme Provider a non-exclusive, worldwide, perpetual, irrevocable, royalty-free licence (with the right to sublicense) to use, reproduce, adapt, publish, distribute, perform, and communicate the Student Materials in connection with the operation, promotion, and evaluation of the Programme. The Programme Provider shall, as far as reasonably practicable, acknowledge the Student as the author of the Student Materials, subject to the Programme Provider’s obligations to safeguard the Student’s privacy and personal data in line with applicable data protection laws.
d. The Authorised Representative, to the extent permitted by the Copyright, Designs and Patents Act 1988 (CDPA) and any other applicable UK legislation, hereby waives on the Student’s behalf (or, where not possible, agrees not to assert) all moral rights (including the right of paternity, the right of integrity, and the right against false attribution) in the Student Materials, but only to the extent necessary for the Programme Provider to fully exploit its licensed rights under this Agreement. The Programme Provider shall use reasonable endeavours to attribute authorship where appropriate and shall not subject the Student Materials to derogatory treatment that would adversely affect the honour or reputation of the Student.
e. Where the Programme Provider uses or incorporates any third-party materials into the Programme Materials under licence or other lawful authority, the use of such materials may be subject to additional terms and conditions. The Programme Provider shall use reasonable endeavours to notify the Authorised Representative and the Student of any such additional terms. The Authorised Representative and Student agree to comply with all such terms.
f. Both Parties agree to comply with all applicable UK intellectual property laws, including but not limited to the CDPA, the Trade Marks Act 1994, the Registered Designs Act 1949, and any other relevant statutes, regulations, or case law. In particular, Users shall not infringe, dilute, or otherwise misuse any Intellectual Property Rights belonging to the Programme Provider, other participants, or third parties.
g. If the Authorised Representative or the Student believes that any Programme Materials infringe their Intellectual Property Rights or those of a third party, they shall notify the Programme Provider in writing, providing sufficient details of the alleged infringement. The Programme Provider shall investigate the claim and, if necessary, take reasonable steps to remedy any infringement in accordance with applicable law. If the Programme Provider believes that any Student Materials infringe the Intellectual Property Rights of a third party, it shall have the right, at its discretion, to remove or disable access to such materials and take appropriate measures to address the infringement, including reporting to relevant authorities if required by law.
h. Upon termination or expiry of this Agreement for any reason, the Student’s and Authorised Representative’s right to access and use the Programme Materials shall cease immediately, save for any archival or retained copies that may be required for legal, regulatory, or evidentiary purposes. The termination or expiry of this Agreement shall not affect the licences granted by the Authorised Representative to the Programme Provider under Clause 10(c) in respect of the Student Materials, which shall survive termination.
i. Except as expressly stated in this Clause 10, nothing in this Agreement operates to transfer, assign, or grant any Intellectual Property Rights from one Party to the other. All rights not expressly granted are reserved.
11. Data Protection and Privacy
a. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
b. Our Privacy Policy, available on our website, explains how we collect, use, store, and protect your personal information. By using our services, you agree to the terms of our Privacy Policy.
12. Limitation of Liability
a. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by English law.
b. Subject to Clause 11.1, we shall not be liable for any indirect, consequential, or economic loss or damage, including loss of data, loss of opportunities, or any business loss.
c. Our total liability arising under or in connection with these Terms shall, insofar as is permitted by law, be limited to the total amount paid by you for the specific course or service in question.
d. The Authorised Representative agrees to indemnify, defend, and hold harmless the Programme Provider, its officers, employees, contractors, and agents from and against all liabilities, losses, damages, claims, actions, judgments, costs, and expenses (including reasonable legal fees) arising out of or in connection with any breach of this Agreement by the Authorised Representative or the Student, or any unlawful, negligent, or wrongful act or omission by the Student, provided that such indemnity shall be subject to and enforceable in accordance with applicable UK law.
13. Miscellaneous
a. Third-Party Links and Platforms: Our services may include access or links to third-party platforms (e.g., Microsoft Teams, Zoom, Voov, WeChat, WhatsApp). We have no control over these platforms and assume no responsibility for their content, security, or operation. Your use of third-party platforms is at your own risk and subject to the terms and conditions of the respective third-party providers.
b. Force Majeure: We are not liable for any failure or delay in providing our services if such failure or delay is caused by events outside our reasonable control, including acts of God, regulatory changes, strikes, or technological disruptions.
c. Changes to These Terms: We may update or revise these Terms from time to time to reflect changes in our services, operations, or legal obligations. Where changes are material, we will notify you by posting a revised version on the website with the effective date. By continuing to use our services after any such changes, you accept the updated Terms.
d. Governing Law and Jurisdiction: These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
e. Accreditation and No Guarantee of Results: While we endeavour to deliver courses and services of high educational quality, we do not guarantee that enrolment in any course or service will result in specific academic, career, or other outcomes. Unless expressly stated, our courses are not accredited by any official educational authority, and it is your responsibility to verify whether the course meets your particular educational or professional requirements.
f. Hardware, Software, and Internet Requirements: Access to our online courses and services may require compatible devices, software, and a stable internet connection. You are responsible for ensuring that your equipment and internet service meet the necessary technical requirements. We are not liable for any inability to access or utilise our services due to compatibility issues, inadequate technical support, or internet connectivity failures outside our reasonable control.
g. No Waiver: Failure or delay by us to enforce any right or provision of these Terms shall not constitute a waiver of that or any other right or provision. Any waiver must be given in writing and shall only apply to the specific instance set out therein.
h. Severability: If any provision of these Terms is held by a court of competent jurisdiction to be invalid, unenforceable, or unlawful, the remaining provisions will remain in full force and effect. The parties agree to attempt to substitute the invalid provision with a valid provision that achieves, as far as possible, the intended economic and legal effect of the original provision.
i. Entire Agreement: These Terms, together with any documents expressly referred to within them (including our Privacy Policy and Refunds Policy), constitute the entire agreement between you and us in relation to your use of our services. These Terms supersede any prior agreements, understandings, or arrangements between you and us, whether oral or written.
j. Assignment: We may transfer, assign, or subcontract our rights and obligations under these Terms to another organisation, provided that your rights are not adversely affected. You may not transfer, assign, or otherwise deal with your rights or obligations under these Terms without our prior written consent.
k. Third-Party Rights: Except as expressly stated in these Terms, a person who is not a party to these Terms shall have no right to enforce any provision under the Contracts (Rights of Third Parties) Act 1999.
l. Complaints and Dispute Resolution: If you wish to make a complaint about our services, please contact us in the first instance at [Contact Email or Address]. We will make reasonable efforts to investigate and respond to your complaint promptly. If we are unable to resolve your complaint to your satisfaction, the matter shall be referred to and finally resolved by arbitration under the Arbitration Rules of the London Court of International Arbitration (LCIA), which Rules are deemed to be incorporated by reference into this Clause. The seat of the arbitration shall be London, England, the language of the arbitration shall be English, and the arbitration shall be conducted by a sole arbitrator appointed in accordance with the LCIA Rules. The decision of the arbitrator shall be final and binding on the Parties. Nothing in this clause affects your statutory rights to seek remedies through the courts of England and Wales.
m. Contact Us: If you have any questions or concerns regarding these Terms, please contact us at info@camvision.co or at our principal office:
Office 1.01, 411 Oxford Street,
London, W1C 2PE
United Kingdom